Same here. Broadband dropped out about midnight, no online advisors available.
As for the overall performance, when it's working and I connect a laptop with an ethernet cable, the bandwidth test confirms correct speed. However, connect with WiFi and the test is real poor. Conclusion, rubbish router! Sadly, our contracts only guarantee broadband connection speed, not the WiFi quality, so I'm afraid we have no legal leverage cancel.
Lucky for me I can change this month and VP will never get my business again.
As for tonight's breakdown, I'll be calling for some compensation tomorrow.
Good luck!
