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28-02-2024 09:23 AM
I am trying to test my broadband and want to know what voltage I should ne getting from the outside line, can someone help ?
My broadband is working but drops out, I measure a fluctuating -40mv from the outside wiring.
29-02-2024 05:05 PM
@mrflack wrote:
Forgive my lack of knowledge but how do I monitor and check my DSL stats?
Assuming you have the THG3000 router and not the Ultra hub you log into it by typing 192.168.1.1 into a browser URL.
The password you nede is on the bottom of the router
Change to Expert Mode.
Select the Status & Support tab, and then DSL status on the left hand side. You should then be able to copy the stats and post them here. This is what you should see:
Even though the fault is intermittent (many broadband faults are) Vodafone should still investigate it. It may need them to monitor the line for a few days, but they can't just ignore it.