Why is broadband Internet not working in maidenhead? It's been more than 6 hours

[Pandora42]

Why is broadband Internet not working in maidenhead? It's been more than 6 hours so far without broadband: router lights flashing red and vida website says there are issues. When is it due to be back up and working? Or had voda been hacked?

[Gemma]

Hi @Pandora42 - I hope your broadband is working again. If it's still showing a fault, then the engineers will be working quickly to get it back online. If you haven't already, then you can run some checks on your line here. If needed, you'll then be connected to an agent. 

[Cynric]

@Pandora42 While not 100% perfect this interactive map may show you which hole in the ground is causing your problem.

https://one.network/