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Wi-Fi cuts out on Google Meet

jlamming
3: Seeker
3: Seeker

I have Super Wi-Fi plus with mobile data backup. The Wi-Fi typically works as expected with fast upload and download speeds. However, whenever I am on a Google Meet call, the connection drops. This only occurs on Google Meet and not other video platforms like Zoom or Teams.

 

Any ideas for how to overcome this issue?

13 REPLIES 13

Jayach
16: Advanced member
16: Advanced member

As a test, could you turn the extenders off and try just connecting to the router?

Hi Jayach, I can but the laptop is already connected to the router, rather than to any of the extenders. Do you still want me to try this?

Jayach
16: Advanced member
16: Advanced member

I really have no faith in the Vodafone extenders, so yes I wouldn't mind if you could give it a try. I've no good reason to think they will may be the cause, just a hunch, but worth eliminating them.

Seems like this has been fixed by upgrading to Wifi 6E / the 6GHz router