WinMTR high packet loss to router

[herecy]

If I run a simple packet loss test via WinMTR I see concerning results for most domains. I've got a ethernet connection directly to the router and restarting doesn't help the situation. What could be the cause of this?

[Effie]

Hey @herecy I hope you're well! If you give the Broadband Support team a call on 08080 034 515 they will be able to look into this for you!