Broadband connection
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Already an account at my address

Bought a new house two weeks ago. Previous occupants on Vodafone so decided to do the same for ease. Filled out the forms online and had delivery and switch over dates. No message or phone call. Just noticed that the order has been cancelled. Am told...

High pings, packet loss and varying speeds

I’ve noticed high pings, packet loss and varying speeds on our Vodafone Fibre 910Mbps connection recently (Openreach). This only seems to be during peak times, Vodafone refusing to help as I’m not using their router which isn’t where the fault is, as...

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Webby21 by 3: Seeker
  • 13218 Views
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Multiplayer gaming issue

I recently switched to Vodafone broadband being told I will get better gaming but I have nothing but issues from start.  Initial problems solved was working fine for two weeks now my 2 Xbox can't play multiplayer without lag . Voda tech support say I...

Pro 2 Router

Hi I have been looking at moving to Vodafone from BT for a while, my bt contract has just expired, when i was looking was offered the Pro 2 router when I put my postcode in, now i don't get the option, does anyone know why?Thanks in advance

ades by 3: Seeker
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  • 4 replies
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Router flashing red

Can someone advise me?I have done all resets to the router. Open reach box is fine. Fault lies with router. I don't have an ethernet cable how can I fix the router. Literally just stopped over night vodafone unhelpful I have been without Internet for...

Router problems

My broadband still isn’t working. I called one of your colleagues this evening which was 45mins of which felt like getting nowhere. I explained the situation that the router yesterday afternoon lost all power which has never happened. The colleague u...

Stuartbk by 2: Seeker
  • 799 Views
  • 8 replies
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Pro II Full Fibre 910

Hi,I'm interested in taking a Pro II Full Fibre 910 broadband plan. I'm disappointed that the backup is only 4G though. So my question is: is it possible to use my own Vodafone 5G simcard instead of the one they would send me to use as a 5G backup? T...

Asus RT AC3200 no internet connected directly to ONT

 Hi everyone I apologise in advance for my foundation knowledge related to this but I have read through a few posts now and I am stumped.We have just swapped from virgin to vodafone. I used to use the virgin hub in modem mode and used the Asus as the...

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Meltius by 2: Seeker
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  • 3 replies
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