issue with DSL line

[Bea2239]

Hi,

I wondered if you could help. I am getting a message that says “No internet connection. Please press reconnect to restart your DSL line”. I have tried rebooting the router and the buttons are green. I’ve also tried pressing “reconnect” per the vodafone instructions but nothing is happening. 

Thanks 

[DaneB]

Hey @Bea2239, apologies for the delay in our response. Have you checked everything is plugged in as it should be? If everything is as it should be, we'd need to run some tests. Can you please contact our Social Media team here.