problem with Multiple connection

[xamiwito]

My broadband connection keeps dropping, sometimes half a dozen times an hour and then goes for hours without dropping. It happens at different tones of the day. The latest occurrence was at 4 am (couldn't sleep and went online or at least tried too!).

It's fibre broadband. I have the latest modem from VF. Openreach mk3 socket.

When it goes down I'm losing wired and wireless connections.

Internet light goes red and Wi-Fi light turns off like it's rebooting. The PPP uptime clock is reset to zero.

I've done all the usual stuff; connect to test socket, new micro filter, changed Wi-Fi channels.

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[clint_flick]

Hi

My thoughts are a dodgy router, initially.

[Jayach]

It could be the router but more likely a line fault. Either way you are going to need to contact Vodafone.

Have the router in the test socket when you contact them, preferably for at least 72 hours, it will speed up going through their checklist.

My preferred method to contact them would be phone, 08080 034 515, but be prepared for a long wait.