main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Broadband connection

wifi signal terrible wired perfect signal -40 to -90 0.5mb to 22mb

ghardie
2: Seeker

Router swapped to THG3000 and problems started (NOTHING else changed) speedtests on wired always around 33mbps. wifi 0.5 to 23mbps intermittent, not dependant on time of day. Inssider shows signal strength constantly dipping from -40 to -90. Router occassionally changed channel (can't do it manually on 192. as it's not an option any more, nor is splitting SSID) but never more than 1 other network on same channel. Line tested ok (of course as it's not the line). Because wired signal is ok Vodafone are saying there is no issue. Please help as vodafone won't.

Firmware version
19.2.0307-3261013-20200812152603-87d129527e2b6c5db641b036118778179b03c3da
Bootloader Version
19.02.1146-0000000-20190110090550-897d2844f012557134a272eb8a8a90f85e9a7a8d
Hardware Type & Version
Vox3.0v
Log:
View All
 
 
 
 
 
 
View more options
2 REPLIES 2
Jayach
16: Advanced member

First question has to be, why did you change to the THG3000?

Personally I have just put my THG3000 back on (same firmware as you) and surprisingly I have the ability to change channels back! (I'll attach proof as probably no one will believe me)

I'm surprised you said you can't split the WiFi as that option was always there for me.

I find the 5Ghz much better than the 2.5Ghz on the THG3000.

Positioning of the router can make a big difference so try that, if you haven't already.

Try doing a factory reset via the GUI and see it it changes anything (I suspect that a factory reset may have had something to do with the channel set options returning) 

View more options

Attachments

Cynric
10: Established

1. No channel number selection.

2. Cannot turn off Wi-Fi from browser, have to use button on router.

 

Capture VF Version.JPG

View more options