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Network queries

Get support from the community about the Vodafone network

903 Posts

GigaCube

Get all the Sure Signal support you need and share your setup hints and tips

41 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

2537 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

927 Posts

Activity in Services

Failed Credit Check

I am an exisiting account customer of VF with 2 broadband contracts. Today I spent a long time on the phone getting a quote for a third broadband contract and 2 sim only pay monthly mobile contracts. All these were to be a switch from BT. Having obta...

Anonymous by Not applicable
  • 1761 Views
  • 14 replies
  • 0 thanks

My Vodafone App not working - error code 4609

Hello,I am new "Pay as you go Plus" customer. I opened my account on the 22nd of January 2025 and transferred my previous phone number on the 31st of January 2025. I have an iPhone XR.I'm unable to access the Vodafone (UK) app. Every time I tried, I ...

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SecureNet blocking my website

My website spappmonitoring.com is blocked by SecureNet.If I use the Vodafone mobile internet, at first I get a certificate error, if I proceed unsafe I will get redirected to a Vodafone.ro page that only says this text message : "The page you wish to...

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Vodafone is blocking access to my website

Several users have reported that Vodafone is blocking our site: www.quotoro.com. We're a startup that helps people find mortgage advisors and should not be blocked by an adult filter. Can anyone help get our site unblocked please?

Caarboll by 2: Seeker
  • 142 Views
  • 3 replies
  • 0 thanks

Outgoing calls dropping after 29 minutes and 50 seconds

Hi there,Since I upgraded my SIM only plan I've been having an issue with outgoing calls dropping at exactly 29 minutes and 50 seconds. There was no problem prior to the upgrade and I haven't changed phone. Does anyone know how to resolve this please...

DB2022 by 2: Seeker
  • 15657 Views
  • 21 replies
  • 1 thanks

universal credit claimant

I'm a universal credit claimant and signed up for a contract to build credit history. £9 a month was offered but going through data in days, on emergency  buy extra packs some data for month. but costly not working. then found voxi for now which us r...

Annoying calls to landline

I cannot stop the monthly billing text ringing my landline. I have deleted the landline number from my account and wasted ages on calls to customer services. They said they would resolve it but never did. I gave up several years back. I got woken up ...

Facing Issues with My Site on Vodafone Browser

Hi everyone, I’ve been encountering an issue while trying to access my site https://cava-menus.com/blog/cava-holiday-hours/on the Vodafone browser. The website isn’t loading properly or displays some errors, making it difficult to navigate. Has anyon...

SO23 - Winchester

Anyone else in SO22/SO23 Winchester experiencing extremely poor 4G speeds? I've been struggling for months with poor 4G speeds in Winchester (in the city centre mainly). Contacted Vodafone via Twitter - no help at all. Contacted CS and I've gone thro...