I have a MC888 Gigacube. I have had the service for a week and am getting extremely frustrated. aside from the fact that there is no 5G service at my location, which Vodafone promised there would be, my Gigacube is extremely unstable. It’s dropped the internet connection five times in the last two hours alone. The WiFi just completely disappears at least one a day, requiring a physical power off restart.
It’s looking like the Gigacube doesn’t like 5G for some reason. So far, every time I’ve lost the network connection or the WiFi connection, the Internet LED on the device is white, indicating a 5G connection.
HI @jmaxhobbs Thanks for your post! We know it's important to have a reliable connection, to help you with this please check out our Gigacube Support Guide. If you still can't resolve the issue, please our social team a message so we can look into this further.
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