LOAD BALANCING: Welcome to Edinburgh (fellow English people)

[purrbox]

I'm based in Milton Keynes but have just been moved back onto the Edinburgh BNG. As such, the usual problems are now back:

Slow download speeds, High pings and web pages timing out. WiFi calling, VOIP and gaming impossible due to spikes and high pings.

I'm not expecting a fix, but maybe if we keep shouting the phrase LOAD BALANCING, maybe we might get noticed this time.

I am asking for a geographical limit on how far people are load balanced away from their local gateway. I'm guessing others are asking for similar things, or at least broadband that doesn't have this ridiculous issue.

[Ripshod]

I think such action is pointless. These forums aren't read by anybody that can actually do anything about it. Besides, all these customers vodafone have and just a relatively few problems - the obligation is to provide a good service to 95% of their customers, and they're definitely exceeding that right now.

A much more popular general broadband site ran a feature about it - nothing has changed (except you're back again) 

[Cynric]

@purrbox  Geo-limiting access to the gateway would really be odd. Consider one gateway in Cambridge and a second one in Fort William. One would be swamped and the other twiddling its thumbs.

[Jayach]

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@purrbox wrote:

I'm not expecting a fix, but maybe if we keep shouting the phrase LOAD BALANCING, maybe we might get noticed this time.

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Posting on here isn't shouting, it's whispering in the wind.

[Madhatter]

How can you find out where your passed to?

Erratic speeds for me, today speed test on Ookla ran at 400MB, tested a Win 10 download and started at 10 hours, went to 14 before I aborted.

[Jayach]

@Madhatter 

If you are asking about your gateway, it is the first I.P. outside of your home network in a tracert and can also be found from the router GUI

. 

You can then use tools such as whois to discover it's location, or post it here and we will see if we can find out where it is.

A distant gateway can cause increased latency, but won't necessarily lead to slower downloads.

[Madhatter]

100.68.0.1 was mine but didn't bring anything up

C:\>tracert www.bbc.co.uk

Tracing route to gtm-uk.www.bbc.co.uk.pri.bbc.co.uk [212.58.237.129]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms vodafone.broadband []
2 * 5 ms 6 ms 100.68.0.1
3 * 7 ms 7 ms 63.130.172.39
4 6 ms 7 ms 7 ms 90.244.159.77
5 11 ms 9 ms 13 ms 132.185.248.50
6 7 ms 7 ms 7 ms 132.185.254.160
7 9 ms 9 ms 10 ms 132.185.254.6
8 * 8 ms 8 ms 132.185.249.67
9 9 ms 9 ms 9 ms 132.185.249.96
10 9 ms 9 ms 9 ms 212.58.237.129

Trace complete.

C:\>tracert www.bbc.co.uk

Tracing route to gtm-uk.www.bbc.co.uk.pri.bbc.co.uk [212.58.237.129]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms vodafone.broadband []
2 6 ms 6 ms 6 ms 100.68.0.1
3 * * * Request timed out.
4 8 ms 8 ms 8 ms 90.244.159.77
5 11 ms 11 ms 13 ms 132.185.248.50
6 7 ms 7 ms 7 ms 132.185.254.160
7 8 ms * 7 ms 132.185.254.6
8 7 ms 8 ms 12 ms 132.185.249.67
9 9 ms 9 ms 9 ms 132.185.249.96
10 9 ms 9 ms 9 ms 212.58.237.129

[Cynric]

@Madhatter The address starting 100 is a special reserved one, see https://en.m.wikipedia.org/wiki/Reserved_IP_addresses

[Ripshod]

100.68.0.1?

Yeah, I think we already established you're on CG-NAT so not normal routing. 

[Jayach]

@Madhatter 

If you are on CG-NAT, just what does your router show on your router status page (see my screenshot earlier), presumably you have the IPv6 fields present.

I ask, as I've never seen just what the router would say in that scenario. (I believe you are still using the THG3000 and not the Fritzbox)