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Broadband Landline

Breakout123
2: Seeker
2: Seeker

‎11-02-2022 03:39 PM

just changed to fibre broadband and landline but cannot use 1471 or 1571 and have been told these numbers are not supported on fibre??

anyone been told similar

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12 REPLIES 12

Jayach
16: Advanced member
16: Advanced member
In response to TradingBubble

‎20-05-2022 06:14 PM

@TradingBubble wrote:

Ironically SSE provided my Fibre Broadband for the 3 years previous to joining Vodafone late last year.  They actually use Vodafone for this service I believe.  

I don't believe there is any connection between SSE and Vodafone, other than that they use the Openreach network. (as does just about everybody)

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TradingBubble
2: Seeker
2: Seeker
In response to Jayach

‎21-05-2022 10:58 AM

Oh right well when I used to do a speed check it came up as Vodafone and when I spoke to  SSE customer service and mentioned it, they confirmed it so I don’t know then. 

Jayach
16: Advanced member
16: Advanced member
In response to TradingBubble

‎21-05-2022 12:59 PM

@TradingBubble wrote:

Oh right well when I used to do a speed check it came up as Vodafone and when I spoke to  SSE customer service and mentioned it, they confirmed it so I don’t know then. 

In that case, maybe you are right, although I can find no mention of it anywhere. I wonder if we have any other ex-SSE users on her who could confirm?

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