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Changing landline number on fibre broadband

RachSam86
1: Seeker

‎24-02-2022 03:50 PM

I have been tring unsuccessfully for weeks now to change our landline number and make it unlisted due to nuisance calls from mobile numbers all hours of the day and night.

I have been promised several times it is being sorted that day and nothing - I have also been told now that it cannot be changed as we are on fibre. Which is correct and why do they constantly change the information they give out. 

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Jayach
16: Advanced member
16: Advanced member

‎24-02-2022 05:07 PM

@RachSam86 wrote:

Which is correct and why do they constantly change the information they give out. 

With Vodafone is almost impossible to get a straight answer to anything, whoever you contact tells you what they think you want to hear, or they make something up. Why don't they just say, I don't know, and pass you to someone who does.

Could you not just disconnect the "landline" and rely on your mobiles, so many people do now.

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