Ask
Reply
Solution
20-03-2021 11:59 AM
Hi there
Just had full fibre installed with land line service. Vodafone say I need VOIP phone. Can anyone recommend home cordless ones as all I search on Amazon etc say not compatible.
Thanks
20-03-2021 01:16 PM - edited 20-03-2021 01:17 PM
That doesn't sound right. Are you on Openreach or CityFibre?
If you are using the Vodafone router you just need to plug your normal home phone into the phone sockets on the back. You should have been supplied with an adapter to do this, but it seems like they forget to supply it sometimes. They can be purchased quite cheaply on-line.
20-03-2021 03:01 PM
Any phone should work, it doesn't need to be VOIP compatible. It just plugs into the VF router. However, you will need an adapter. Which, like mentioned above, should be provided (their paperwork says it is) but it isn't, but they can be bought quite cheaply. I was lucky in that I found the required cable bundled in the box my phone came in.
01-09-2022 01:04 PM
I'm currently I'm the same journey as you! From the forum so far I've learned that you don't need a VOIP phone. In fact according to others, it wouldn't even work. You can still use your old phone.
I had Vodafone send me an adapter as there wasn't one in the box. But it turns out that didn't work - what did work (thank you forum members!) was the cable that came in the box, which was helpfully labelled "internet". Clip one end into the back of the phone, the other end into the router slot marked Tel1.
I'm still getting no dial tone, but at least the phone now rings when I get a call.