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Landline hasn't worked since 8th June

Russjmills
2: Seeker
2: Seeker

I switched to VF broadband 8/6 internet is fine but the landline doesn't work. No dial tone. When someone phones the number, they get 5 beeps then the line goes silent. No ringing sound at either end. I have two 90 year olds in the house that rely on being able to contact me when I am out. The help is non existent. I also have two mobile accounts with VF. Not happy that it is impossible to communicate this issue and get it resolved. I have tried all the usual suggested fixes.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @Russjmills 

 

One good page to look at is Vodafone Home Phone - Pdf. 

If that does nkt help then from Broadband-and-Home-Phone-FAQs  call 08080 034 515  (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week and or try Live Chat. 

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.