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Landline hasn't worked since 8th June

2: Seeker

I switched to VF broadband 8/6 internet is fine but the landline doesn't work. No dial tone. When someone phones the number, they get 5 beeps then the line goes silent. No ringing sound at either end. I have two 90 year olds in the house that rely on being able to contact me when I am out. The help is non existent. I also have two mobile accounts with VF. Not happy that it is impossible to communicate this issue and get it resolved. I have tried all the usual suggested fixes.

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17: Community Champion

Hello @Russjmills 


One good page to look at is Vodafone Home Phone - Pdf. 

If that does nkt help then from Broadband-and-Home-Phone-FAQs  call 08080 034 515  (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week and or try Live Chat. 

I wish you all the best with this situation. 


🌈 Stay Safe  🌈 



Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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