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24-06-2020 11:08 AM
I switched to VF broadband 8/6 internet is fine but the landline doesn't work. No dial tone. When someone phones the number, they get 5 beeps then the line goes silent. No ringing sound at either end. I have two 90 year olds in the house that rely on being able to contact me when I am out. The help is non existent. I also have two mobile accounts with VF. Not happy that it is impossible to communicate this issue and get it resolved. I have tried all the usual suggested fixes.
25-06-2020 05:31 AM
Hello @Russjmills
One good page to look at is Vodafone Home Phone - Pdf.
If that does nkt help then from Broadband-and-Home-Phone-FAQs call 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week and or try Live Chat.
I wish you all the best with this situation.
🌈 Stay Safe 🌈
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Samsung Galaxy s²³ Ultra 512gb Phantom Black.