My digital voice phone has not been working for nearly two weeks. Where can I report it?

[Jackiefitz]

My digital voice phone has not been working for nearly two weeks. Where can I report it?  Tobi is absolutely useless.  Can anyone help me please?

[Ripshod]

Try this link for TOBI. There will be no daft questions - just a few security questions and you'll be through to an agent.

https://vodafone.co.uk/bbservcd 

[Jackiefitz]

Thank you so much for your help.  I managed to get to an agent and he has put the problem right.