Phone line not working after router replacement

[markrarnold]

We have Gigafast and use a normal phone with it.

We've just has our router replaced as we had a faulty one, however the phone no longer works. Any ideas?

We've done the usual power cycles, plugging and unplugging etc.

TIA

[Anonymous]

Hi @markrarnold Sorry to hear you're having issues with your Landline! I'd recommend giving our dedicated Gigafast team a call on 191 from mobiles, or 0333 3040 191from non-Vodafone phones