Hi all, My voda landline has a fault and I am told that it cannot be diverted to my voda mobile temporarly. This seems odd as it was possible more than 20 years ago. The explanation is that because it is down a divert from Voda 's end cannot be done. Is this correct ? Thanks for any information. I am on payg plan 1, I realise that we are the lowest scum of Vodafone but it suits my use regardless.
Hello, B.o.B thanks for your response, I suspected this may be the case but the agent's explanation was the usual 'computer says no' stuff. I changed to payg on retirement as it worked ok for me. I get the impression that payg is not really welcome any more on the system.
According to this link: Landline - Call Divert you are able to set up a divert to your chosen number. Even though you are on PAYG 1 Vodafone should still be able to divert the calls whilst your landline is out of service.
I would get better clarification, and this is where the Twitter Team will be in a better position to answer your question here: Contact Us
It's simple enough to do and your Grandchildren will have it all figured out. As far as the number is concerned, it will be just a number to Vodafone, unless they checked they wouldn't know if it was PAYG or pay monthly and it is one of their own numbers.
Really don't understand Vodafone's reason for being unable to divert calls when you are able to divert to a number of your choice.
@AnnS wrote: As far as the number is concerned, it will be just a number to Vodafone, unless they checked they wouldn't know if it was PAYG or pay monthly and it is one of their own numbers.
Really don't understand Vodafone's reason for being unable to divert calls when you are able to divert to a number of your choice.
I thought exactly the same when I saw BoB's reply.
Edit: I think the page BoB linked to is for diverting from a mobile, not landline.
@AnnS wrote: As far as the number is concerned, it will be just a number to Vodafone, unless they checked they wouldn't know if it was PAYG or pay monthly and it is one of their own numbers.
Really don't understand Vodafone's reason for being unable to divert calls when you are able to divert to a number of your choice.
I thought exactly the same when I saw BoB's reply.
Absolutely, @Jayach Vodafone make it clear calls can be diverted to a number of the customers choice, this means any number, regardless of the tariff on any network.
@Catnip I would recommend waiting for the Social Team to get to this thread.
