After one month of mobile broadband service, someone at Vodafone activated the age-restricted control on my account. I didn't ask for this. I logged in and turned it off, receiving a confirmation email. It will not go away. I've cleared caches, restarted devices, left it 24 hours, done a little dance, filled in a complaints form and tried to get past the Customer Service robot. Finally, after 10 days someone at Vodafone came back to me and said there's nothing they can do and can they close the ticket.
I notice this is a common problem on the forums, and some people report that it finally gets fixed if you can only contact the right person. I don't have Facebook or Twitter and the Live Chat robot is obtuse beyond belief. I couldn't care less about porn, but it blocks all sorts of other sites, like political commentary and even archive.org which I use for my work. Please, for Gods' sake, somebody do something, fix the problem and post the details for everybody else who gets this.
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