Gigacube and slow to load pages

[rgiblin]

We have just moved from EE 4GEE to Vodafone Gigacube due to the unlimited data package.  Only 1 day in and there is definitely an issue with the Gigacube devices or firmware.

Whilst the speed is 50+mbps loading of pages can take upto a minute.  

I have dropped the sim into another unlocked 4G device and this worked without an issue, so the fault with the Huawei device which is really disappointing.

I have seen a few other issues but seriously need to resolved this within the next 13 days because if its not fit for purpose then I will raise further.

Can I please get some guidance. 

[rmcc]

So it looks like the reply I made with the solution has been removed by these forums - they said it was spam?!!

The solution is still working for me btw!!!

In summary, the solution was to create a new APN on the router, and use your own DNS. 

Just another way for Vodafone to make it hard for customers.

[Damian19724]

Good work my man, I am trying it out.... i am still with in my 14 days right of return so will let you guys know if works

[Anonymous]

I've just tried this fix and it's looking really promising, thank you for sharing! Will post back after I've used it for a while longer.

[rmcc]

Good stuff. I've been using this fix now for over a month with no issue at all. If only Vodafone would ship the Gigacubes with this...

[Desmondie]

Hi

FWIW I had this issue which has got worse during this year - had Gigacube 4G since last December. Just replaced Gigacube with a TP-Link Archer MR600 and issue completely solved. Also Archer is 4G+ compliant so I’m now getting double the download speed and 50% more upload (65/45). 
shouldn’t have to buy a new router but hey, well with it - it also has 4 x Gigabit network ports, Guest WiFi etc 👍

[Deenice]

I’m having terrible trouble getting Gigicube to hook up to web pages..it was great first few months. my speed is fine when I do speedtest(apart from the hookup to webpage). I changed my vodaphone sim to my o2 sim and that worked fine nice and fast. Anyone help ? I try vodaphone chat but keep getting cutting off..then have to go through hours to say same story! Very frustrating!

[Anonymous]

Try the post marked as Potential Solution above, it worked for a few people, myself included.

Here’s the link:

https://forum.vodafone.co.uk/t5/Mobile-Broadband/Gigacube-and-slow-to-load-pages/m-p/2671997/highlig...

[Julianbeere]

Thanks for this solution.

I had tried changing the DNS setting previously under Network Settings—>Ethernet—>Dynamic IP and also did not work. Have had the Gigacube for over a year and it was replaced once.

Hopefully your solution works through the new APN - was about to buy the TPlink 4G+ router, but will see how this setting works.

Are you still having trouble free access?

[Anonymous]

Yep, no trouble at all since changing the APN! I tried to bring it up with Vodafone but just got brushed off since I was “no longer having any trouble connecting”.

Changing the DNS settings directly unfortunately doesn’t seem to work and just gets overridden by the APN settings.

[Desmondie]

Yes the TP-Link MR600 is rock solid and noticeably faster than the Gigacube both on Speedtest and in real world feel. Highly recommended.

I could not use the APN fix as the 4G Gigacube settings on my model did not allow DNS settings to be altered.