Gigacube and slow to load pages

[rgiblin]

We have just moved from EE 4GEE to Vodafone Gigacube due to the unlimited data package.  Only 1 day in and there is definitely an issue with the Gigacube devices or firmware.

Whilst the speed is 50+mbps loading of pages can take upto a minute.  

I have dropped the sim into another unlocked 4G device and this worked without an issue, so the fault with the Huawei device which is really disappointing.

I have seen a few other issues but seriously need to resolved this within the next 13 days because if its not fit for purpose then I will raise further.

Can I please get some guidance. 

[sskarim]

Hi, I am having the exact same issue and trying to follow the steps to create a new profile and change DNS settings. 

Spoken to vodafone multiple times and they've just been useless.

I can't see where to enter the IPV6 DNS settings. I put in the IPV4 settings on the Ethernet page. 

I've attached some pictures.

Look forward to some help from the community.

[rmcc]

What version of firmware/software is your Gigacube running?

[sskarim]

Hi, 

Its Software version: 11.187.61.00.11

So I went into Profile management and set the profile like you've suggested by creating a new APN and selecting IPV4 and IPV6. But on that page there is no option to Enter DNS. 

So I went into Ethernet --> Ethernet Settings -->Dynamic IP -->Selected 'Select DNS Manually' and then I can see Primary and Secondary DNS Server but it doesn't specify if that is IPV4 / IPV6. 

[rmcc]

I don't recognise that version of software sorry. My instructions were only for the 5G CPE Pro Gigacube...