Ask
Reply
Solution
21-06-2018 02:47 PM
Hi everybody,
I've been using the Vodafone K3520 USB modem on my Mac for the last couple of years without a problem. However, I've just upgraded to OSX High Sierra, and the dongle doesn't work anymore. When I use the vodafone software, it just says 'no device'. I've tried downloading the most recent drivers, but nothing has helped so far.
Does anybody have any suggestions please? Thanks
Chris
22-06-2018 11:16 AM - edited 22-06-2018 11:17 AM
Hi @stanners1980, we offer more support on using our Mobile Broadband Software on your Max on our website. I suggest following the steps advised to reconnect.
22-06-2018 11:22 AM
Hi Mark,
Thanks for your reply, but I dont see the K3520 listed in the page you refer to. Should I assume that this means that High Sierra has made my dongle obsolete, even though it worked with Sierra?
Kind regards,
Chris
23-06-2018 10:59 AM
Apologies @stanners1980. For more specific set up instructions on setting up your USB modem, please see the K3520 device guide.
24-06-2018 08:28 AM
Thanks Mar, but this guide is 10 years old!
I've been following the guidlines, but the dongle is just not recognised. Can you confirm this model works with High Sierra please?
25-06-2018 01:46 PM
@stanners1980 I've taken a look at compatibility with the dongle when using Mac OSX High Sierra for you. However, it would seem the issue may lie with the software itself rather than the dongle. Based on information I've found on Mac forums, it would seem there has been reports of Wi-Fi and Bluetooth pairing issues with the recent update.
There seems to be some quick fixes published on the Mac forums, Id advise trying out some possible fixes on there to resolve the issue as nothing indicates the dongle shouldn't be compatible.
05-09-2018 11:56 AM - edited 05-09-2018 07:08 PM
Huawei k3520 vodafone usb stick mobile broadband modem
Get online even quicker than before. 8 Ball Pool The Huawei E169/K3520 USB Stick Modem delivers freedom from wires and hotspots and super quick access to the Internet and your email. It`s even easier to use, just plug in your handy USB Stick Modem and play. Google Hangouts Everything auto-installs so you get on the web even quicker than before plus with Vodafone`s advanced HSDPA Network you can get amazing broadband Internet access speeds Omegle with downloads of up to 7.2MBps in selected areas and upload speeds of up to 384KBps.
25-07-2020 04:39 PM