R212 Firmware Upgrade

[garethdenzil]

which formware version is the latest?

[dpricedp3]

hi please could someone at vodafone email me the r212 firmware upgrade?
many thanks

[Ben_H]

Hi folks,

You can the latest upgrade in the top right of our R212 software page.

Thanks,

Ben

[dpricedp3]

thanks but that is just for the mobile broadband software, not firmware.
please could i be emailed the latest firmware upgrade as per previous participants in this discussion

[garethdenzil]

me too please

[Retired-Jamian]

Hi,

 @dpricedp3 – Could you confirm which version you are using? The latest firmware we have is 10.3.414, available on the link provided.

@garethdenzil – Please follow this link to get the firmware upgrade:  R212 software page

Thanks,

Jamian

[dpricedp3]

Thanks but the link you gave and the version you mentioned is for general vodafone mobile broadband management software, nothing to do with firmware and not even specific to this product. For some reason the firmware is not downloading from the r212's product support page. If you look back through this forum thread you'll see lots of vodafone support colleagues mentioning that they had emailed customers with the new firmware.
The software version of my R212-Z is BD-R212v3.1 web ui version 2.008.5513

[garethdenzil]

The link just takes you to the webpage where the mobile broadband software is aviable, We are all after the R212 firmware that is installed on the device, not the mobile broadband software.

Please can you email it as other members of the tech team have previously.

Many thanks

Gareth

[Amanda]

Hi @garethdenzil and @dpricedp3 

Thanks for getting back to me. 

I've sent you both an email with the required info. 

If you need anything else let me know. 

Thanks, 

Amanda 

[nickdiacre]

Please can I get a link to the latest firmware, my r212 gives me nothing but problems, and I cannot connect with my phone or tablet  most days... 

I have tried resetting, changing SIM, all sorts but nothing helps.

thanks in advance,

Nick

[MobileGuy]

Hello,

Currently running DB_R212V3.5 and still having issues with the WiFi knocking off during the night when no one connected.

I know the very latest Polish firmware (V4.2 i think) solves this issue, question is when is Vodafone UK going to share the love ?  I've seen people asking for it, but the only response they receive is it's not available in the UK at the moment.  You have a product here that doesn't completely work as advertised (hasn't for months), with a potential fix available, we just need a timeframe.  Can Vodafone discuss this internally (between countries if necessary) and come back to this thread and update their customers with an ETA ?

Regards

MobileGuy

[Uriel]

Good Day,

This is the Version of Firmware I am currently running :

Product name	R212-Z
Software Version	BD_R212V3.1
Web UI Version	2.008.5513
Hardware Version	Ver.B(T3)

Could you please email me the Latest Mac Version of the Firmware?

I have a few questions :

1) Would it be possible to back up my current firmware to make sure I can roll back if need be?

2) Is the latest version of the software for any country? 

3) Would I be able to connect the device to other Networks when I swap SIM cards like I do at the moment ?

[Amanda]

Hi @nickdiacre

I've sent you the required info. 

Hello @MobileGuy we'll update our Vodafone Mobile Broadband Software page when we have any new releases. 

We're not able to provide a timescale for this. 

Hi @Uriel

I've sent you the latest firmware. 

You will need to back up a copy of your current firmware if you wish to save it. Once you update it will wipe your old one. 

The latest versions are for Vodafone UK, we don't have further info on other countries updates.  

The firmware won't affect your device if it's already unlocked to use with other SIM cards. 

If you need anything else let me know. 

Thanks,

Amanda 

[s4vva]

Please can you send me the latest firmware for the R212, thank you.

[Ben_H]

@s4vva

The latest R212 software is now available online.

[s4vva]

@Ben_H that looks like the complete software package, I only need the latest firmware. Please send me the appropriate link.

[MobileGuy]

+1 on the latest firmware, already have the latest software revision

[GlynBedford]

Hi There

I have the latest software. Can I please get the latest firmware with instructions on how to apply it to the unit?

Thanks

[Mark]

Hi all,

Please find more information on firmware updates online.

[nickdiacre]

What terrible support, the update doesn't work, there's no instructions on how to do it, and you link to pages that basically link to nowhere.

Brilliant work team.