Vodaphone emails won't display properly on mobile
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14-09-2024 12:23 PM
I am receiving emails from Vodaphone. When I try to read them on my mobile, they are not displaying correctly. All other emails from other people display in mobile mode and wrap the text for a small screen. I can't see how to fix this issue with the emails from Vodaphone.
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14-09-2024 01:52 PM
Hi @Kateclarinet Do the emails format correctly when viewing via a browser? Is it when you're viewing via an email application? Pop us over a screenshot if the issue you're experiencing and we can take a closer look.
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14-09-2024 01:55 PM
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14-09-2024 01:56 PM
Text not wrapping on mobile screen. Annoying to read.
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14-09-2024 01:57 PM
I'm using outlook on my Galaxy S22.
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14-09-2024 02:14 PM
Thank you for sharing. Are you using the Outlook App, or your Outlook account via Galaxy S22 Mail app?
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14-09-2024 03:22 PM
- Outlook app and Gmail. All other emails display properly. Just seems to be a Vodaphone issue.
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14-09-2024 05:51 PM - edited 14-09-2024 05:51 PM
Are you able to zoom out, or turn the phone to the side to view the full email? The app should optimise emails for the smaller screen. Are you running the latest version of your mobile mail apps, and phone software?
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14-09-2024 05:56 PM
- I can turn the phone to see the email more easily butvwonder why this should be necessary. I have the latest version of Outlook from 4th September. It seems odd..