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13-05-2020 04:11 PM
Hello all,
I have had my adult content bar removed, spoken with two advisors to check it is removed on their end, and I am still having trouble accessing certain websites.
The advisors I spoke to have not been useful because they just kept assuring me the adult content bar is off, and to restart my device and Internet. Of course after I do this the problem still isn't fixed and I have to explain my problem all over again - very frustrating.
The website I am trying to access is https://hpaudiobooks.club/. Is this being blocked by my mobile wifi or Vodafone's servers? Can this be fixed?
Hope someone can help! Thanks
13-05-2020 04:17 PM
Sometimes a devices internal security suite can block sites as well as a browser.
Vodafone's own securenet can block sites too @CobaltBlue
I would suggest just to check in with the Vodafone Social Media Teams via Contact-us-for-account-specific-queries to ask them.to re check your account settings.
Then soft reboot / refresh everything.
🌈 Stay Safe 🌈
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.