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Mobile Broadband

Why am I being charged an extra payment for my Ipad?

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bikerchic44
3: Seeker

I purchased an Ipad with vodafone on a 24 month plan.

I made my first payment in August 2019.

I paid the 24th payment at the start of this month and let vodafone know that 

I would not be renewing with them.

My plan ended on 22nd July.

So why am I being charged for another month on 3rd August?

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1 ACCEPTED SOLUTION

Accepted Solutions
BandOfBrothers
17: Community Champion

Hi @bikerchic44 

 

Customer services via 0333 304191 or Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries can access your account to check what's happened.

More information in cancel-your-account. 

I assume you had to give Vodafone 30 days notice to cancel your account.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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1 REPLY 1
BandOfBrothers
17: Community Champion

Hi @bikerchic44 

 

Customer services via 0333 304191 or Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries can access your account to check what's happened.

More information in cancel-your-account. 

I assume you had to give Vodafone 30 days notice to cancel your account.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

View solution in original position

View more options