cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

False positive

cloudhal
3: Seeker
3: Seeker

Hi, please review and unblock themacsfarm.co.uk. This is had been compromised but site completely rebuilt, removed as many as possible from virus total, 3 remaining who are not being responsive but all the others checked and removed from their lists. I am continuing to chase them but please unblock from your network as it is really hurting our business.

Thanks

27 REPLIES 27

All sites need to be cleared, it would be rejected I'm afraid

Hi @Thomas_H , all clear now in VirusTotal - could you please review and hopefully unblock? Thank you!

That's great to hear @astron. I've checked the URL in question using my mobile on the Vodafone UK network and have faced no issues - I was able to access your website. To double-check, is this affecting Vodafone broadband users, or those on the Vodafone network outside of the UK? Also, if you could pop over a screenshot of a Vodafone user unable to access your website, that would be great. 

Thanks @Jason - yes all good now! I raised a vodafone request over the weekend via blocked.org.uk which appears to have done the trick!

Marvellous! Glad to hear that it's all sorted @astron.

Hi @Jason , @Thomas_H ,

I thought this was closed, but it appears our site is still being blocked by Vodafone (only). It is marked as SAFE on VirusTotal and Cloudflare and Norton, and with all other ISPs.

Would you kindly be able to review this? https://astron.health

Many thanks!

Hey @astron. Thanks for getting in touch with us and I've referred this again for you to investigate further, thanks for your continued patience. We'll be in touch with an update in due course. 

Hey @astron. I have received notification that this issue should now be resolved, can you retest and keep us posted if you encounter any further issues.