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24-07-2024 08:24 PM
Hello
I rely on wifi calling as my home is in the 0.1% of the country where we have no mobile reception.
I have wifi calling active on my account and I have toggled the wifi calling option "on" in the dialer app.
It still won't connect to wifi calling. I've made multiple calls to helpline but no one has been able to help me.
WiFi calling is toggled on, but the little icon with the phone over the WiFi bars does not appear, and I am unable to receive inbound nor initiate outbound calls.
I tried toggling WiFi calling off, rebooted, toggled it back on and rebooted again. Didn't work.
I reset my WiFi and Bluetooth settings (Settings - General Management - Reset - Reset WiFi and Bluetooth Settings), and rebooted the phone. No luck, and now I have to re-pair all my Bluetooth devices, and manually reconnect to all the WiFi networks I had connected to previously.
I reset my network settings (Settings - General Management - Reset - Reset Network Settings), and rebooted the phone. Still didn't work.
I disabled and then re-enabled the WiFi calling option with Vodafone. Rebooted again. No change.
I cleared the cache partition and rebooted again.(1. Restart device. 2. While device is restarting, hold volume up and power button until you get to a different screen. 3. Use the volune down button to go to cache partition and click on it with the power button. 4. Restart device.)
I toggled WiFi calling off and on again, rebooting between toggles. Still nothing.
I turned Location on, toggled WiFi calling off and then on again, NOTHING!
Please help, I need my phone for work and nothing I do has resolved this!
25-07-2024 05:07 AM
There isn't a reason why the feature shouldn't be working @Chompo if Vodafone have confirmed this is activated on your account, and the settings are correct on your phone 🤔
This is the Samsung UK help link > https://www.samsung.com/uk/support/mobile-devices/how-to-activate-wifi-calling-on-a-galaxy-smartphon...
If i can be of any further help please don't hesitate to ask 😎
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.