KA13 - Kilwining

[Cast0r]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes only at KA13, it's fine if I travel further out, it's the same with my brothers phone too

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here. KA136TG

3) Does the issue occur if you try your SIM card in a different phone? YES

4) What errors are seen or heard when the issue occurs? Very bad data speeds less than 0.5mb

5) Does this happen on 2G, 3G, 4G or all? All

6) When did you first notice this issue? 7/6/2022

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? It's permanent

[BandOfBrothers]

Hi @Cast0r 

Looking at the Vodafone Network checker using your postcode things look to be showing as ok.

However if this is a new issue then the Team will update the Networking Team to investigate.

More information is within > Network-queries-frequently-asked-questions. 

I wish you all the best.