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10-05-2023 02:07 PM
Hello,
We have several customers, using Vodafone mobile, report they are unable to access ourwebsite https://www.dudkowiak.com.
Can you explain why this is happenening and and how we can request removal from any blocked list?
Thanks
10-05-2023 02:30 PM
I've just been able to access your site using a Vodafone UK connection @yesdzwiedz. I noticed the site is for a law firm based in Poland. Is your site being blocked for Vodafone UK customers? As this forum's set up to assist Vodafone UK customers, we'd only be able to help if this is the case.
10-05-2023 02:31 PM
Yes, it was blocked while in the UK
10-05-2023 02:41 PM
As I mentioned in my previous reply @yesdzwiedz, I've had no issues when trying to connect to the site using my Vodafone service. If you were using a Vodafone UK account when experiencing this issue, please check your settings through your online account. If you're a customer of a Polish provider and experienced the issue whilst roaming onto our network, you would need to speak to you providers Customer Services team for more assistance with this issue.
10-05-2023 03:08 PM
Ok, sprawdzę ustawienia swojego konta
11-05-2023 09:48 AM
@yesdzwiedz - I hope you get it sorted. Please message here if you need anything else.
11-05-2023 01:40 PM
Everything is ok now. Thank you for your help
11-05-2023 01:47 PM
@yesdzwiedz - that's great to hear. I'm glad it's resolved. Thanks for keeping us up to date 😊