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27-07-2023 01:20 PM
Not allowing people on to my website www.idhairandbeauty.co.uk or www.idhealthandbeauty.co.uk unless your over 18. You have to confirm your over 18 to visit my website which is a small beauty salon. Help needed!. This only happens to people who are on the Vodafone mibile network or using Vodafone WiFi network
27-07-2023 02:01 PM
@Snfunique - Thanks for raising this to us. I've requested the 2 webpages to be reviewed by our Support team. This is logged under reference INC000004929928. One of us will let you know as soon as there's an update.
27-07-2023 02:50 PM
Thanks so much. How long will it take to action this please. This is a new issue and never happened before
27-07-2023 03:09 PM
@Snfunique - You're welcome. At the moment I'd advise up to 7 working days. We'll monitor the request for you from here.
27-07-2023 04:03 PM
Thanks Gemma. Of you can keep me updated that will be great
27-07-2023 04:15 PM
@Snfunique - we'll check for updates for you each day and let you know as soon as it's been reviewed 😊
27-07-2023 04:23 PM
Thank you
03-08-2023 11:59 AM
Hey @Snfunique Hope you're doing well.
We've had an update from our Network team and they've advised that your link isn't being blocked by Secure Net or the Vodafone network.
Could you let us know if you're still experiencing any issues with accessing the link please?