We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I'm sure I read details of how someone did this but cannot find the thread now I'm ready to set this up.Can someone out there advise exactly how to do this? I have the Vodafone username and password and vlan already.Do I plug the Velop into the wan p...
I have no or at best, sporadic network coverage in EH10 area for 3 weeks. I am told that vodafone are 'looking into it' but acknowledge the problem. Why 3 weeks!! I am 'working from home' in lockdown with no phone and can't even text!!
In December 2020 I installed a 4G router and 6dBi external antenna on a boat at Wigrams Turn Marina near Southam in Warwickshire (Grid: SP468623). The Vodafone Coverage Checked shows reasonable 4G coverage in the area using external antennas and the...
Hi there, I'm trying to find out whether someone making an outgoing mobile phone call on a Samsung phone would have the call terminated automatically after a certain period of time? Like 2 hours or something. I thought this feature might be enabled t...
HelloFirstly I am an Electronics Engineer and have used Vodafone for very many years . I use 4G for both phone and Internet via dedicated 4g routers and external aerial and get 100% signal strength. I pay monthly for fastest speeds and until recentl...
Hello and thank you in advance for any insight,I'm currently visiting Europe from the U.S. and my only means of connection is through a 3rd party wifi hotspot that connects to the strongest local ISP. I pay for data through their service and therefor...
Hi fellow forums members. Does anyone have a insight when Vodafone 5g infrastructure will be working in BT16 1AP area?Thanks in advance. Alan
Unable to access 4g since before Christmas. Previously working fine. Numerous calls to Vodafone and checks have not resolved the issue, despite receiving new iPhone (as it was under warranty) and Ia st week a new SIM card. Tried swapping SIM card et...
Can someone please tell me where I can obtain a NB IOT sim card. I think I must have contacted every dept. in Vodafone and still not got an answer. Also would like to know what NB IOT coverage there is in UK. I cannot find a coverage map anywhere.Its...
I'm having an issues sending SMS messages on my Pixel 5. When I send an SMS message my phone displays "sending..." and it can take anywhere up to 5 minutes for the message to send, SMS messages are received instantly. This happens when sending messag...
