We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Im having problems with WiFi coverage so I bought a TP-link ac1200 wireless mu-mimo vdsl modem router, which im now having trouble setting up.Can anyone help?
Hello. I called a Ukraine number from UK and expected the international ringtone. To my surprise I got the UK ringtone. Is this possible ? the receiver said she was in Ukraine. Or is this a scam about to hatch ? thank you
Hi, our website is blocked by Vodafone even though it’s is not malicious www.gudoworld.complease can you help unblocking it?
Just recently my area showed 'Network Fault'. I registered for updates and I got several saying the fault was cleared, then saying it was back. I got several of those until finally the Network map showed me as receiving 5 bars indoors for 4G. How...
For some reason I find that Vodafone has awful coverage almost everywhere in the UK. With the rare exception, almost everytime I look at my phone I see 0 to 2 bars of 4G, or 3G signal. Let's take an example, the post code WA12 9SF shows on the Vodaf...
During a call I have no Internet access. Phone is a galaxy s10. Full signal and 4G .While on a phone call I cannot do anything on the Internet at the same time. Is there a solution for this???Many thanks
Hi I have a contract phone on Vodafone unlimited max. I have been on live chat numerous times who have told me there is no 10mb limit speed on my account however. After testing my self for over 2 months on several different connections and areas. No ...
So basically a few days ago i upgraded to Gigafast. All speeds are as fast as expected and things were running smoothly, i had no trouble playing online games. Then i tried to load into Call of Duty Modern Warfare and noticed i could not connect to t...
So for much of this week i've been struggling to get a decent signal. I'm on 5G, but my flat is generally a Faraday cage anyway so I use WiFi calling, but now the little signal I did get has gone. My phone is saying "emergency calls only" a lot more ...
My service won't work for the past 3 weeks, it will usually work in my house but when I go out it says i have no service or the service is poor. This does not happen for anyone else around me, their service is fine. My service used to be fine up unti...
