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SMS Messages

nick74883gmail
2: Seeker
2: Seeker

Why do my text messages say "Not Delivered" even though I have confirmed they are received by the recipient?

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Lucy_F
Moderator
Moderator

Hi @nick74883gmail thanks for raising your concerns, sorry you're facing trouble. This could be happening for a number of reasons. You could try a soft reset on the device, turning it on and off to refresh the network connection. If this issue is persisting, please pop over our Social Media Team a message here, and we can get this looked into.