Securenet blocking the website

[sahanlak]

Hello,

SecureNet is blocking labelling one of our services (platform-tag-manager.macroactivemvp.com) as a Malicious, it's a legitimate service used to manage scripts by our customers would like to get it unflagged. Happy to provide any information you require for assessment.

Thank you

[CallumR]

Hey @sahanlak thanks for reaching out to us. If your link has been marked as malicious, it could be an internal link that's been flagged. Have you spoken to your website IT team to check over the website? 

If you've done this already, could you please provide us with any documents you have to show that your website is safe? Once done, we'll then be able to raise your website to our Network Team to investigate. Thanks

[sahanlak]

Thanks for the reply, here are some reports from popular security scanners

https://opentip.kaspersky.com/platform-tag-manager.macroactivemvp.com/?tab=lookup

https://sitecheck.sucuri.net/results/platform-tag-manager.macroactivemvp.com

[Cynric]

blocked.org says it is not blocked by VF, see https://www.blocked.org.uk/site/http://platform-tag-manager.macroactivemvp.com

urlvoid says that there are no know threats https://www.urlvoid.com/scan/platform-tag-manager.macroactivemvp.com/

[sahanlak]

This is what my clients are seeing

[Cynric]

@sahanlak Thanks for the picture. I see that it is Vodafone Ireland that is blocking, which may explain the difference between Blocked and your situation.

[Andy]

@sahanlak I have reviewed your site on VirusTotal, where it was previously being flagged by multiple security vendors, this is only showing one flag now which may be old information. I have sent the site to be reviewed incase there is any restriction in place, we will get back to you here once we have heard back. Your reference for this is INC000004985269.

[sahanlak]

Thanks

[sahanlak]

Hey @Andy checking to see if there's an update

[Lucy_F]

Hey @sahanlak Our team are still working on this request. We monitor daily for updates and will keep you informed here via this thread. Thanks for your patience and co-operation, we'll be back in touch again soon.