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Site being blocked as adult content, but is not - anydesk.com

Xeo
2: Seeker
2: Seeker

Hi,

The following site anydesk.com is being blocked (from mobile network) as adult content, but it is not. It is used by our company for remote access and  we would like users to be able to access from mobile devices and also hotspots which use the Vodafone network

Regards,

4 REPLIES 4

Effie
Moderator
Moderator

Hey @Xeo I hope you're doing well. I've taken a look at the site and it is currently showing that it contains malware. You can check this by popping the site address here. You'll need to have this cleared and then we can raise it for you to have it reclassified. 

Xeo
2: Seeker
2: Seeker

Hi @Effie, I have provided this to the vendor and they have now made changes to correct this, please see update from quttera:

Screenshot_20231012-201725.png

CallumR
Moderator
Moderator

Hey @Xeo thanks for providing the screenshots. 

I've now raised a case to our Network team, so that they can investigate your website. Once we have any further information, we'll update you on here. Thanks

Gemma
Community Manager
Community Manager

@Xeo - thanks for your patience. Our Support team have advised it's under 'Computing'. Please can you send an image of the message that's being displayed?