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Site being blocked

AidanWatt
2: Seeker
2: Seeker

Hello we have a website https://fairway.physio/ being blocked by parental controls. Could we get it unblocked please

11 REPLIES 11

AidanWatt
2: Seeker
2: Seeker

Update, this appears to be on none https which is a redirect to the secure url

Jason
Moderator
Moderator

Hey @AidanWatt. I can confirm that we've raised the website in question to be reclassified so that it'll no longer be restricted by content controls. Once we've received an update, we'll let you know on this Community thread. 

Great, thank you

Beth
Community Manager
Community Manager

Hi @AidanWatt! We've had an update from the team that this can't be reclassified as the website is hosting maleware. I'd advise getting this checked and then we can review it again at a later date 🙂

Hi there, thanks for the update, we had just migrated this site across and was unaware of this! We've now cleaned it up. Could you get it reviewed. Many thanks

Beth
Community Manager
Community Manager

@AidanWatt I've raised this under INC000004832261. Once we receive an update from the team, we'll let you know here 🙂

Beth
Community Manager
Community Manager

Hi @AidanWatt! The team have advised this still contains malware so we wouldn't be able to reclassify this at this time I'm afraid.

Hi Beth

 

Thanks for the update, we rebuilt the site from scratch, we've put it through several scanners as well and they are saying it's okay, would it be possible for you to give us more details of the issue?

 

Thanks

 

 

Beth
Community Manager
Community Manager

@AidanWatt I've sent an email over to the team asking for more information for you. Once we've had a response from them, we'll let you know here 🙂