Ask
Reply
Solution
21-02-2023 12:26 PM
Hello we have a website https://fairway.physio/ being blocked by parental controls. Could we get it unblocked please
21-02-2023 06:13 PM
Hey @AidanWatt. I can confirm that we've raised the website in question to be reclassified so that it'll no longer be restricted by content controls. Once we've received an update, we'll let you know on this Community thread.
21-02-2023 07:54 PM
Great, thank you
27-02-2023 12:32 PM
Hi @AidanWatt! We've had an update from the team that this can't be reclassified as the website is hosting maleware. I'd advise getting this checked and then we can review it again at a later date 🙂
03-03-2023 12:39 PM
Hi there, thanks for the update, we had just migrated this site across and was unaware of this! We've now cleaned it up. Could you get it reviewed. Many thanks
03-03-2023 01:34 PM
@AidanWatt I've raised this under INC000004832261. Once we receive an update from the team, we'll let you know here 🙂
06-03-2023 12:25 PM - edited 06-03-2023 04:10 PM
Hi @AidanWatt! The team have advised this still contains malware so we wouldn't be able to reclassify this at this time I'm afraid.
06-03-2023 01:52 PM
Hi Beth
Thanks for the update, we rebuilt the site from scratch, we've put it through several scanners as well and they are saying it's okay, would it be possible for you to give us more details of the issue?
Thanks
06-03-2023 04:16 PM
@AidanWatt I've sent an email over to the team asking for more information for you. Once we've had a response from them, we'll let you know here 🙂