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URGENT - London Exhibition App URL being blocked for Vodafone Users

sakdt
2: Seeker
2: Seeker

Dear Vodafone team,

 

We are having a big issue with an URL that is being blocked by Vodafone.

The URL is for directing users to download an app that is designed for a design exhibition in London.

https://qr-open.it/g/5nqyrxyj7It

 

The exhibition will be live next week and we are having a big problem since Vodafone is one of the main network providers for our audience, and the URL is being blocked even though it is a secure link. With other UK network providers the link is accessible, only Vodafone is blocking the link,.

 

Please look into this issue and whitelist the URL as soon as possible.

For our Swiss audience for instance, we were able to fill out a form on the Swisscom website and the link was whitelisted within a day. Hope Vodafone can assist us as quickly as possible as Swisscom did.

 

Best,

Sarah K.

1 REPLY 1

Andy
Moderator
Moderator

Hi @sakdt 👋 I did raise the site to be reviewed and it's come back as not being currently blocked. If you are still aware of any Vodafone customers that are unable to access this site, please could you provide a screenshot showing what happens when attempting to access the site and we can investigate this further.