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Vodafone network blocking my website

a_masoud
2: Seeker
2: Seeker

Hello, my website is being blocked on Egypt network and it's hurting my business alot since most of Egyptians use Vodafone 

My website doesn't contactin anything illegal and no pornography, it's a fragrance shop 

Can you please check and unblock my website, thanks alot

10 REPLIES 10

a_masoud
2: Seeker
2: Seeker

My website is fragrance-fantasy.com

 

Gemma
Community Manager
Community Manager

Hi @a_masoud - I just want to double check, so is it Vodafone Egypt users who are facing issues accessing the site you've mentioned? Have you had any reports from any Vodafone UK users? 

No it's only from Egypt , and I don't know where else to report this issue, could you please help me? I would really appreciate it 

Gemma
Community Manager
Community Manager

Thanks for confirming this @a_masoud - Please get in touch with Vodafone Egypt to see if they can look into the reclassification for their users. 

Audre2812
2: Seeker
2: Seeker

I am experiencing an issue with the CapCut website that seems to be related to my Vodafone internet service. The website is not functioning properly, resulting in errors that hinder my ability to  [Removed] effectively. If anyone of their team help me with this issue!! [MOD EDIT: This post has been edited to remove off topic content please see Community Guidelines]

Cynric
16: Advanced member
16: Advanced member

There's something odd in the link above. It's domain name doesn't match the CapCut one.

glennphillips46
2: Seeker
2: Seeker

I'm also encountering this issue right now with my website being blocked on the Egyptian network, particularly Vodafone. My site is completely legitimate and doesn’t host any illegal or inappropriate content, but this is severely impacting my business. If anyone knows how to resolve this or whom to contact for unblocking, your help would be greatly appreciated!

Hi @glennphillips46 - please contact Vodafone Egypt to see if your site can be reviewed and reclassified if needed. 

glennphillips46
2: Seeker
2: Seeker

I'm also encountering one more issue right now, my client's website is also blocked by Vodafone, falsely flagged as an 18+ site. My client site is fully compliant and works perfectly on other networks like O2 and Wi-Fi. SSL certificates are enabled and working fine, so I’m unsure why Vodafone is blocking it. If anyone knows how to resolve this or whom to contact for unblocking, your help would be greatly appreciated! Here is the URL you can check https://capprocutapk.com/.