cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Website Incorrectly Age Restricted

GoldenDragon
3: Seeker
3: Seeker

Our website for our takeaway (https://www.goldendragontruro.co.uk) is incorrectly age restricted blocking customers from accessing it. It is a website to make orders and look at our menu so there should not be a problem with this. Please could you reclassify the website so our customers could use it on your network.

4 REPLIES 4

Lucy_F
Moderator
Moderator

Hi there! Can you please pop us over a screenshot of the error page experienced when accessing the site?  

mmexport1735947012300.jpg

 Here is the error message

Thank you for the screenshot @GoldenDragon. I've raised the website in question to be reviewed under the reference number INC000005464320. We'll let you know as soon as there's an update, so do keep your eyes peeled.

Thanks for your patience @GoldenDragon - Our Support team has confirmed that there was some malware flagged on there. This has been removed and your site has now been reclassified. It can sometimes take up to 24 hours to populate through the filters. If anyone flags to you that they're unable to access the site still after this time, please ask them to clear their cache, cookies and test it from another web browser. Please come back to me here if you need any further help.