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25-04-2024 09:25 PM
Hi, we run a charity and our website is being classified by Vodafone as having 18+ restricted content. However it doesnt.
When you run a site report on blocked.org - Vodafone is the only provider that is blocking the site.
Could this be checked, and hopefully a request logged for the site to be reclassified?
The website is telfordgurdwara.org
many thanks - appreciate your help.
10-05-2024 12:19 PM
Hey @telfordgurdwara It looks like a number of vendors on VirusTotal have your sight marked as malicious. Please ask whoever is responsible for maintaining your site to correct this issue. If you're still experiencing this issue after doing this, pop us another message here and we'll be more than happy to take another look.
10-05-2024 12:49 PM
Hi mark - we’ve already done this. The site has been reviewed and we have a clean bill of health. Manual review and a hosting provider scan also came back with no issues.
10-05-2024 01:32 PM
It looks like there are still a few vendors with this marked @telfordgurdwara. While this is the case we'll be unable to look further into this. If you follow the hyperlink in my previous message, you'll be able to review this information.
10-05-2024 01:37 PM
Hi - in one of the previous messages it was mentioned that a team would review the site and a ticket has been raised for this?
the site has been reviewed by our web development team and there are no issues. We believe the site is being incorrectly flagged.
10-05-2024 02:07 PM
I've checked the case we raised on your behalf @telfordgurdwara (The Reference for this is INC000005127891). The site has been reclassified by our team and this will no longer be the reason for this being blocked. The malicious content warnings shown when we searched your site may cause this to be blocked. If you feel this is incorrect, please reach out to the vendors directly to dispute this.