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02-10-2024 10:38 AM
Hi,
I work for a website development company and have recently created a website for a client: https://www.hayfin.com/ - we have been informed that when accessing the site over the Vodafone network some users are getting a message that the site is age restricted. As this site contains no potentially offensive material can you please whitelist it?
Thanks!
02-10-2024 11:03 AM
03-10-2024 10:41 AM
Hi @Ben , thanks for your reply. The flag was incorrectly raised by Kaspersky who I have contacted and they have corrected. It is now showing zero issues on https://www.virustotal.com/gui/home/upload - can you get the site whitelisted with Vodafone?
Thanks
04-10-2024 09:45 AM
Hi @t3dphil Thanks for your patience. The team have got back to us and confirm your site has now been reclassified. Please allow 24 hours for this to take effect. If you need help with anything else, just let us know.
03-10-2024 02:10 PM
Hi @t3dphil - I've requested the site to be reclassified. This is logged under reference INC000005301025. One of us will come back to you here, as soon as there's an update.