Hi. Around TW18 when connected to the cell site (7039) during peak periods, I loose all data. Zero, there is nothing. When moving over to other areas, I'll get a flurry of notifications come through. It used to be very slow when the network got busy but then the 3G network was able to step in and pick up the slack. At some point's I'd used to force my phone over to it purely so I can send a WhatsApp. I raised this issue back in February 2023 but it was completely ignored.
When the 3G shutdown happened, I lost pretty much everything. Good chunks of the day have zilch signal (sometimes I can get 0.1mbts but that's with a ping of 2+ seconds). Other than that the network runs quickly. So, I mustered up the energy to phone up VF. It took 2hrs and I was referred to the networks team who said they were aware of a fault from Jan and were working on it. A month and a bit passed and it wasn't getting anywhere so I sent a complaint to the CEO office (I'd called in to check before on any updates and their system apparently had nothing apart from my last call). After utter hell with them (mainly them completely ignoring my email points), they told me all the employees before (4) had lied to me about the issue, all saying the same thing. I didn't believe it at all.
Loads of emailing and moaning back and forth and I finally settled on my complaint as they were going to chuck a load of compensation at me. The network still breaks and is stupid. So, is anyone else having this sort of issue after the 3G shutdown? I think Vodafone turned it off way too quickly and congested 4G.
