Network queries
Get support from the community about the Vodafone network
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
  • 23146 Views
  • 2 replies
  • 0 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
Tash by Moderator (Retired)
  • 80283 Views
  • 0 replies
  • 0 thanks

RG20

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, just this location. If I travel out of the village then the issue is resolved. 2) What is the full postcode (e.g. ST1 1AA) of where the issue...

dpstent by 2: Seeker
  • 1039 Views
  • 0 replies
  • 0 thanks

No signal or data in Barnet

Hello, It has been 2-3 months now, that I went from good signal one day, to no signal the next, in New Barnet where I work (postcode EN4 8RE). There is no signal whatsoever, i.e. I can't make phonecalls and get no data (even thought the phone goes be...

Vodafone Internet Speed

Does anyone else have experience with Vodafone 10.0.0.0.1  4g speeds? When I'm downloading, specifically on steam, my internet speed gets throttled to about 100 or 200 KB/s, but it seems to happen on random days? For example it doesn't seem to have a...

SecureNet Incorrectly Blocking Website

We've scanned the site for malware, contains no adult content etc. We're confident that the site is clean.Event organisation is dependant on access to the site and obviously an entire network being blocked is causing issues.Does anyone have any advic...

Setup new router

Im having problems with WiFi coverage so I bought a TP-link ac1200 wireless mu-mimo vdsl modem router, which im now having trouble setting up.Can anyone help?

Set up TP-link ac1200

Im having problems with WiFi coverage so I bought a TP-link ac1200 wireless mu-mimo vdsl modem router, which im now having trouble setting up.Can anyone help?

international ringtones

Hello. I called a Ukraine number from UK and expected the international ringtone. To my surprise I got the UK ringtone. Is this possible ? the receiver said she was in Ukraine. Or is this a scam about to hatch ? thank you

GrahamBL by 2: Seeker
  • 2512 Views
  • 1 replies
  • 0 thanks

Blocked website

Hi, our website is blocked by Vodafone even though it’s is not malicious www.gudoworld.complease can you help unblocking it?

DA7 - Is Network OK?

Just recently my area showed 'Network Fault'.  I registered for updates and I got several saying the fault was cleared, then saying it was back.   I got several of those until finally the Network map showed me as receiving 5 bars indoors for 4G.  How...

dhinxman by 4: Newbie
  • 10369 Views
  • 11 replies
  • 5 thanks

Terrible coverage in most places in the UK

For some reason I find that Vodafone has awful coverage almost everywhere in the UK. With the rare exception, almost everytime I look at my phone I see 0 to 2 bars of 4G, or 3G signal.  Let's take an example, the post code WA12 9SF shows on the Vodaf...

Anonymous by Not applicable
  • 8973 Views
  • 2 replies
  • 2 thanks