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04-04-2021 10:40 PM
HI ,
my becover.it site is blocked by vodafone security, but it is a site that has no problems can you help me get a new check and unblock?
Thanks
05-04-2021 05:26 AM
Hi @becover
Let the Vodafone Social Media Team's catch up with your post and they'll see if the site your having issues accessing needs whitelisting.
You'll need to provide the full site domain address please.
Also check that no security software is stopping the site and Vodafone software like securenet.
Clear your cache, cookies , data and browsing history and try again and or another browser in the meantime.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
05-04-2021 06:58 AM
Hi,
thankyou for you reply, cache clear, full adress is https://becover.it and the service is pryvacy and security or lookout blocked navigation, can you help me ?
Thankyou
05-04-2021 08:31 AM
I see this is an Italian website @becover
This is the Vodafone UK forum so if your in Italy you'll need to speak with your own network customer service i.e http://m.vodafone.it/pages/TOBi
As the Vodafone name is used by many countries but are not linked.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
05-04-2021 09:49 AM
I know I thought that maybe you could help me because in Italy they just can't understand the problem, instead from your first answer he has already identified the problem, can't you do anything to bring us back to the whitelist?
tks
05-04-2021 11:20 AM
Unfortunately Vodafone UK has no access or contact with your countries Vodafone Network so you would need to contact them yourself and ask the question @becover
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
05-04-2021 03:37 PM
The problem here is that Vodafone Secure Net is blocking access to the website mentioned above.