website incorretly blocked

[tunacelik]

Hi 

Our customers have reported that they cannot access to our product on 

https://secure.elephantsdontforget.com 

Could you please help me regarding how to unblock this address on vodafone uk network.

Many thanks

Tuna

[tunacelik]

Hi Steph 

Thanks for the email. Has anybody done anything about this request? Majority of users can use the website but we still have 1-2 users having difficulties accessing website. 

Many thanks

Tuna

[Mark]

I've taken a look into the case we raised regarding your customers having difficulty accessing your site @tunacelik (INC000004636136).

I can see the reclassification was complete on 28 April and your site is now classified as Education. There should be no restriction on your site for anyone trying to access via a Vodafone network. Please ask anyone struggling to access the site to pop us a message with a screenshot of any error message they receive and we'll be more than happy to look into this for them.