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14-03-2022 05:15 AM
Yes you can via a Samsung Service Centre / Samsung ExperienceStore @SandieA
You can book an appointment or if available in your area a Samsung doorstep repair.
They would confirm a costing with you so then you can see if that warrants to the actual age / value of the phone.
https://www.samsung.com/uk/support/repair/
https://www.samsung.com/uk/support/service-centre/
Alternatively Vodafone may be able to offer an upgrade with a new phone.
To add There are Highstreet Repair Shops available but I can't recommend them as there is the possibility some may use poor quality parts etc and may introduce dust and further damage in the unit when attempting the replacement.
A Vodafone Highstreet Store would also be able to send a phone off for work to be done on it.
Vodafone > How-do-I-book-a-device-in-for-repair.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.