Company website blocked by SecureNet

[jamiehalfmoon]

Hi Vodafone, 

SecureNet is currently blocking our company's website: https://halfmoon.gg

Could you review the reason why and unblock it? It's just a corporate site.

Thanks

[Gemma]

Hi @jamiehalfmoon  - thanks for reaching out to us about the site. I've entered this onto VirusTotal and it's showing as reported as 'Phishing' and 'Malware' by a few security vendors. Please get them cleared and then come back to me here if it's still being blocked through us. 

[jamiehalfmoon]

Hi Gemma, thanks for getting back to me. It's a false positive flag I'm sure. We're hosted on GoDaddy and just using a templated site - I spoke to support and they said it'll be a third party plugin or similar that is used on the template. Is there anything else that can be done from your side before I investigate a website redesign?

[Jason]

Thank you for your patience @jamiehalfmoon. Our Network team have reviewed and reclassified the URL in question. This may take 24 hours to reach all of our filters, but please clear your browser cache and cookies before trying again. 

[jamiehalfmoon]

Amazing @Jason , that worked. Thank you! 

[Gemma]

I've raised this to our Support team @jamiehalfmoon - This is logged under reference INC000005229578. One of us will come back to you as soon as there's an update. The team might reject it due to what's showing on VirusTotal, although we'll let you know what they advise.